Bat 7000 Privacy Policy — Your Data, Our Responsibility

1. Information We Collect

When you register on the bat 7000 platform, your name, email address, mobile number, and date of birth are collected. National ID or passport information may also be requested for identity verification purposes. Payment method details — such as mobile banking numbers — are collected for financial transactions, though full card numbers or PINs are never stored. Technical information such as your device type, browser, IP address, and login time is automatically collected while you use the platform. Behavioral data — including which games you play, how long you spend on the platform, and which sections you visit most — is also retained for analysis. All data collection is carried out in compliance with applicable laws and regulations in Bangladesh.

Data Received from Third Parties

Information about you may sometimes be received from payment processors or identity verification service providers. This data is used solely to verify the security and legitimacy of your account. When sharing data with third parties, we always share only the minimum information necessary.

2. How Your Data Is Used

Collected data is primarily used to manage your account, process transactions, and provide customer support. Behavioral data is analyzed to enhance and personalize your gaming experience. Contact information is used to keep you informed about relevant promotions, bonus offers, and platform updates. Technical data is analyzed to prevent fraud, protect accounts, and detect suspicious activity. Data is also used to promote responsible gaming and identify problematic behavior at an early stage. Information required to meet legal obligations and satisfy regulatory requirements is retained accordingly.

Marketing Communications

If you do not wish to receive promotional messages, you can opt out at any time by contacting our support team. Even after opting out, important account-related messages will continue to be sent. We never sell your data to third-party marketers.

3. Data Protection & Security

Bat 7000 uses industry-standard encryption technology to protect your personal data. All data transmissions are secured via SSL/TLS protocols, preventing unauthorized access by third parties. Our servers and databases undergo regular security audits and are kept up to date with the latest security patches. Only authorized personnel may access your data for specific purposes, and every access is logged. Payment information is stored in a separate secured environment in compliance with PCI-DSS standards. In the event of a data breach, we will notify affected users within the timeframe required by law.

4. Cookies & Tracking Technologies

Our platform uses cookies and similar technologies to ensure smooth operation. Essential cookies are necessary to maintain login sessions and ensure security — these cannot be disabled. Functional cookies remember your preferences such as language selection and display settings, making each login more convenient. Analytics cookies help us understand which parts of the platform are used most, allowing us to improve our services. You can control or delete cookies through your browser settings, though this may limit some platform features. We do not use third-party advertising cookies.

5. Your Data Rights

You have several important rights regarding your personal data that bat 7000 respects. You may request a copy of the data we hold about you at any time. You have the right to request correction of inaccurate or incomplete data, and we will complete this within a reasonable timeframe. In certain circumstances, you may request deletion of your data, though some information may need to be retained for a specified period due to legal obligations. You may also object to or request restriction of data processing. To exercise these rights, contact our support team — we will endeavor to respond within 30 business days.

Data Retention Period

Your data is retained for as long as your account remains active. Even after account closure, certain data may be kept for up to five years as required by law. Once this period expires, data is securely deleted or anonymized.